A stylist strategist, on the line.
Free, 15-minute consultations with someone who has installed every weft we sell. Pack count, color match, scheduling — we sort it before your first order ships.
Pick a Time. Real Stylist on the Line.
Fifteen minutes. Free. A licensed stylist who has installed thousands of wefts walks through color match, pack count, and salon stocking — before your first order ships.
Get the answer before you order.
Color match
Send a photo of the client. We tell you which Alma colors blend invisibly — including custom blends across our line.
Pack count strategy
Density, length goal, and install method change everything. We tell you the exact pack count so you don't over-order or come up short.
First-order walkthrough
Brand new to Alma? We walk you through the catalog, explain Triple vs. Double, and set you up with what you actually need.
Salon stocking plans
Owners with multiple chairs: we map out a quarterly stock plan that keeps your three best-selling colors always in inventory.
Real stylists.Not a chatbot.
Every concierge call is staffed by a licensed cosmetologist who has installed thousands of wefts. They know the difference between a color that looks right on a swatch and a color that disappears in real hair under salon lighting.
Three ways. Real humans.
Pick the one that fits your week. Whichever you choose, you're getting an actual stylist strategist — never a chatbot, never offshored support.
Book a 15-min call
A real stylist strategist walks through your client list, color match, and pack count. Free, no commitment.
Pick a timeLive chat
Quick question? Drop us a message during business hours and a real human picks it up.
Start a chatEmail us
Best for order changes, color match photos, license verification, or anything that needs an attachment.
customerservice@almahairextensions.comApply first. Book your call after.
Concierge is for licensed stylists. Apply with your cosmetology license — approval typically takes one business day. After that, calendar's wide open.